Refund policy

JackLife Return & Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you're not happy, JackLife offers a 30-day return policy to make things right.

Returns

You have 30 days from the date of delivery to return an item.

To qualify for a return:

  • The item must be unused, in original condition, and in its original packaging

  • You’ll need to provide proof of purchase (order number or receipt)

  • All returns must be pre-approved—please get in touch with us at info@inkedgeautomation.com to initiate a return

Returns sent without prior approval may not be accepted.

Items Not Eligible for Return

We do not accept returns for:

  • Items marked final sale

  • Used or damaged products not due to our error

  • Custom or personalized items

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved:

  • A refund will be issued to your original payment method within 5–7 business days

  • Please note: shipping fees are non-refundable

If your return is rejected due to condition or ineligibility, we may send the item back to you.

Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, email us at info@inkedgeautomation.com  with photos and your order details.

Return Shipping

Unless the return is due to an error on our part (damaged or incorrect item), return shipping costs are the responsibility of the customer.

For more details or help, feel free to reach out to our team at info@jacklife.co.uk or visit us at www.inkedgeautomation.com.